How to migrate from Visafone to MTN network

Share:
With the recent acquisition of Visafone by MTN and in a bid to keeping Visafone customers within the new network, MTN is advised that Visafone subscribers should migrate their lines to the MTN Network.
Now migrating an existing Visafone sim to an MTN network won’t make the Visafone number void. The numbers will still be intact. It’s just a change of network. It like porting from one network to another which does not in anyway, affect being reached with the existing number.
Before you migrating, there are some things you should know:
1. VisaFone is now owned by MTN
2. Your VISAFONE number will not change, it will be retained on the MTN network
3. Your Tarrif plan and data bundle will remain unique to VISAFONE
4. The Migration process and New SIM Card are FREE of charge.
5. Your line is expected to be active on the MTN Network within 24 hours of activation.
6. You cannot send someone to do the migration for you.
7. You will be able to access and retain your services on MTN after Migration. MTN GSM network support both Voice and Data services.
8. You’ll not be able to retain your VISAFONE airtime and data balances after the migration to MTN but you’ll be duly compensated after your migration is done.
9. You will still be charged based on Visafone product and service tariff plans
10. Once migrated, you will only be able to recharge with MTN vouchers using *556*
11. You will need to retain your phone with a GSM enabled phone except your old phone is compatible with CDMA and GSM
NOTE migration can only be done by visiting any MTN or VISAFONE retail outlet.
Requirements to migrate from Visafone to The MTN Network
1. Duly filled Migration form (to be provided to customer on visit).
2. An active VISAFONE MSISDN.
3. Three (3) frequently dialled numbers.
4. A Valid ID card, International Passport (Data Page), Driver’s license, National ID, Voters Card, etc.
5. VISAFONE SIM or Starter Pack/kits (Optional).

No comments